How ConnectWise AI is Revolutionizing MSP Efficiency

(And how our software plugin, Insights, is leading the way...)

Within 20 minutes you can be using Insights inside ConnectWise to bring powerful AI features to the PSA.

At Insights, we’re passionate about making ConnectWise more powerful, intuitive, and efficient for Managed Service Providers. That’s why we’ve built cutting-edge AI tools specifically for ConnectWise users.

The Power of ConnectWise AI

Our AI features aren’t just flashy add-ons, they’re real, practical tools that solve common service desk problems and supercharge your ConnectWise experience.

1. Instant Ticket Summaries

Reading through long, complex notes wastes time. Our AI automatically summarizes ticket history, giving technicians a clear, concise overview in seconds.

2. Contextual Ticket Linking

Our AI finds related tickets so your team can learn from past work. It’s like giving every technician a memory boost without lifting a finger.

3. Suggested Fixes

Insights’ is context-aware, providing ideas and how-to guides for the problems your engineers face.

4. Spelling & Grammar Correction

Clear, professional communication matters. Our AI checks and corrects spelling and grammar helping your team look polished and save time.

Built for MSPs Using ConnectWise

These AI tools were developed specifically for ConnectWise workflows. That means no awkward integrations or half-baked compatibility. We speak fluent ConnectWise.

Easy to Use, Impossible to Ignore

Insights runs inside ConnectWise, enhancing your existing workflows without disruption. No context switching. Just AI in ConnectWise where you need it, when you need it.


Ready to See ConnectWise AI in Action?

Start a free trial today and discover what true efficiency feels like.

Test-Drive Insights for Two Weeks, Completely Free

Follow our simple Wizard installation and start saving time on every ticket.